Refund policy

Returns and Refund Policy

We understand sometimes you change your mind and wish to return the Product! You may do so within 14 days of delivery.

To be eligible for a return, the Product must be in its original condition with the seal intact and unbroken.

No returns will be accepted if the Product has been opened or used.

You will be responsible for the cost of return shipping.

We will provide a refund for the original purchase price, minus the return shipping cost, once the returned Product has been received and inspected.

To initiate a return, please contact us via email at velura.au@outlook.com